FAQs

Please read our FAQs page to find out more.

Can I request a personalized engraving or design?

Yes. We offer bespoke customization services including initials, logos, or custom patterns. Contact our team to discuss your vision.

Are these phones brand new and factory sealed?

Yes, every device is brand new, factory sealed before customization, and undergoes quality checks post-customization to ensure perfect condition.

Does the customization affect the phone’s warranty or performance?

The internal components of the phone remain untouched. However, due to the external customization, the Apple warranty may be void.

Is the gold plating real?

Absolutely. Each device is coated in genuine 24K gold, certified and applied using high-precision electroplating techniques to ensure durability and brilliance.

Can I trade in my own iPhone for customization?

Yes, we offer a bespoke program where you can send your existing iPhone for gold customization. The device must be in pristine condition and undergo pre-approval by our quality team.

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